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Moving LDAP Jira to Cloud



Looking into documentation on moving to Cloud, and

Do i understand correctly that for example we have currently local LDAP authentication to Jira, so after adding additional Jira Crowd user directory, it will sync LDAP users with Jira

access to cloud?   




It says to :

  1. Sync external directory users to Jira. If you're unable to do so, get in touch with our support team.

  2. Take a fresh backup of your server

  3. Use Site Import to migrate.

Wont site import overwrite previously migrated user database ?


1 answer

0 votes

Hello Brian!

Thanks for the details on what you're doing and planning to do. From the links you sent I do see the issue, the documents you have are for Server/DC and not explicit to cloud.

On the link for Access recommendations I would suggest reviewing the following notes which will help to clarify you're ask:

Before you begin

Before you decide how to migrate your users, make sure you:

It's not currently possible to migrate a subset of users and groups using Confluence Cloud Migration Assistant or Jira site import. If you use these methods, you will need to import all users and groups. Read the information below for more details.

Since you'll be using LDAP, you'll want to set up Access which will manage/house your users. When you do the Site import (Yes, the users may get overwritten in Jira) you'll be able to map your imported Jira users with your Access users.

I hope this information proves helpful!

Stephen Sifers

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