Move an issue to a subtask

dennish_dcsorg_com December 31, 2019

We have a project with multiple issues. If I have an issue TEST1 and an issue TEST2 in project TEST, is it possible to move issue TEST2 into TEST1 as a subtask? Both task and subtask workflows are identical. Ideally I'd like it to move based on a field value changing. I looked at Automation for Jira but I can't find that combo in their available options.

 

Manually it works fine. I'm looking for a way to automate this.

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John Funk
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December 31, 2019

Hi @dennish_dcsorg_com  - Yes, you should be able to convert Test2 to a sub-task. Choose the additional options 3 dot menu and select Convert to sub-task. 

dennish_dcsorg_com December 31, 2019

Sorry, I should clarify, manually it isn't an issue. I'd like to automate the process based on a field changing.

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 31, 2019

Ah, that's much harder. I don't think there is any tool that will do that for your as there are so many possible problems involved. I know that Automation For Jira will automate the creation of a sub-task, but not moving an issue. 

Nic Brough -Adaptavist-
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January 1, 2020

John is right, moving an issue to a new type is fraught with possible conflicting setups, so there's nothing that automates it - Jira will, in most cases, need to ask the humans for information to update during the change.  While it is technically possible to automate, no-one has published anything to do it because there are just so many things they'd have to code for.  Where people have written things, it's for specific cases for a single site, not generalised.

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2020

@dennish_dcsorg_com  - If this answered your question, can you click on the Accept answer button to close this out? Thanks!

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