Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Monitoring JIRA logs with Splunk

Noob here, looking to monitor Jira logs with Splunk. I've read this article, but looking for direction as to where the Splunk UF needs to be installed to collect logs, or can we configure via REST API to pull into splunk?

3 answers

0 votes
Dario B Atlassian Team Mar 26, 2020

Hi @Ryan_Gilliam ,

Welcome to the Atlassian Community!

The documentation you are pointing to is for Jira Server (on premise) only.

In Cloud you do not maintain our products on your own servers since we host, set up, secure and maintain your products in the cloud for you. 

Therefore, you do not have access to the logs folder and therefore you cannot monitor Jira Cloud logs with Splunk.


For more details, please review below documentation page:



For detailed information on the infrastructure and functionality differences between our self-hosted and cloud products, check out:


I hope this explains.



Hi There,

We have the logs from Confluence and Jira through the Splunk Universal Forwarder available in Splunk.

BUT why are the atlassian-jira.logs so much different from the atlassian-confluence.logs in regards of the format?

The real power of Splunk reveals when one can use field extractions.

We have a good succes with Confluence but Jira is nearly impossible as the format of the log changes regarding the method which writes the logs.

Why is there a difference in format between Jira and Confluence atlassian-*.log?

Is there anyone who managed to write a propriate regex for field extractions ?

Thanks in advance,

I will move that question to a separate thread as this is for cloud only.

Like Dario B likes this

Im interested in this topic also. We use rapid 7 IDR and Im having some issues getting any logs. Is there a deployment guide for Rapid 7?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,104 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you