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Mobile app not available for my device?

Andrei Maier
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 07, 2023

Hi there! I'm wondering why Google Play Store insists Jira Cloud by Atlassian is not available for my device. I'm using Android version 9 (which should be supported as of 2022)

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danielblue9
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 07, 2023 • edited Oct 14, 2023

If you're encountering compatibility issues with the Google Play Store when trying to install Jira Cloud by Atlassian on your Android device running version 9, it might be due to various reasons. One possibility is regional restrictions, where the app might not be available in your country. Additionally, device-specific limitations or temporary issues with the Play Store can also cause this problem. To address this, try clearing the Play Store cache, updating it to the latest version, or contacting Atlassian support for assistance.

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