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Missing Transition in Transition Track.

Edited
PRAMOD KUMAR REDDY KASIREDDY
PRAMOD KUMAR REDDY KASIREDDY Dec 15, 2022

Missing ABC transition in Test-1 (Ticket)  on 01.09.2022.
In history you can find the entry but not in transitionsTransition History.pngTransition Track.png

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 18, 2022

Could you explain more about what the problem is here?  I can't see anything wrong with your screenshots of limited bits of the issue.

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Jens Vogelgesang
Jens Vogelgesang Jan 05, 2023

The last transition does not reflect the current status.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jan 05, 2023

So the issue is not Closed?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jan 06, 2023

Ok, that looks like a bug in the transitions display - it's reporting a transition that did not complete (as the status is still committed)

This needs to go to Atlassian for investigation - work through a support request at https://support.atlassian.com/contact (or, if you're on a free or starter licence, tell us here, because you won't be able to raise one)

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Jens Vogelgesang
Jens Vogelgesang Jan 06, 2023 • edited

We export Jira via REST API into relational table, and also here this entry is missing.

There is a 2nd issue which is causing a similar problem which is tracked via:

https://jira.atlassian.com/browse/JRASERVER-28238

We get multiple transitions with the same timestamp. Those cannot be sorted without the knowledge about the transition sequence. I do not want to have such dependencies for all the clients using the data. This issue is from 2012 :-( and still not solved

grafik.png

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