Missing Timeline option on top left corner.

[Sanjay Khanna]

Hello, 

I am using Top Level Planning template. When I tested this template I could see Timeline on the top left corner above Board. I create another project using the same template however I don't see the Timeline on top left corner anymore. Why is this happening and how can I fix it. 

[Trudy Claspill]

Hello @Sanjay Khanna 

When you say you were using the "Top-level Planning" template to create your project, were you referring to this?

I have checked in a Free subscription and a Standard subscription, and in both cases that template indicates it can be used only with a Premium subscription. But the tags in your post indicate you are using a Standard subscription. Are you actually using a premium subscription?

Can you provide a screen image of the other project where you used the Top Level Planning template, showing the presence of Timeline in the panel on the left?

[Sanjay Khanna]

We are on free tial of Jira Premium version. Below is the screen shot of another project created using the same template in your response above.