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Missing Attachment section in JIRA Issue View

The attachment section in the JIRA Issue View is missing, it is JIRA Software- self managed

 

Attachment.png

4 answers

1 accepted

0 votes
Answer accepted

Hi @Abhijit Dongre ,

Check the attachment field is added to the view issue screen and also check in the field configuration page if the field is hidden or not.

Also, you need to check the permission on the specific project.

Or click on admin -> "Where is my field?" and provide the name of the field then you will be able to view the status of the field.

Regards,
Kishore Kumar Gangavath.

Thanks All, issue resolved!

I did below setting:

System-> Attachments -> Edit Setting -> Turn 'ON' all parameters

Hi @Abhijit Dongre 

 

1. Please check if attachment field is on view screen.

2. Please check field configuration scheme and check if attachement field is not marked as hidden

 

Regards,

Sebastian

There are 2 conditions that needs to be fulfilled to see and use the Attachments field:

1. In you permission scheme - you need to belong to a role that has Create Attachments permission

2. In your Field Configuration Scheme for the issue type Task, make sure that the Attachment is not Hidden

Also, the fileld Attachments should be put on your screen. However, in the View mode with the Attachment permissions added, you can use this field in the drag and drop mode.

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