Migration from A Jira Core Server with expired license

Klodian Dima
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March 27, 2024

Hello,

 

I have a Old Jira Core server where i have a project that i need to export and import to our new Jira Datacenter but i cant export because license is expired.

Can you help me please?

 

Thnx

2 answers

1 vote
Stephen Wright _Elabor8_
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March 31, 2024

Hi @Klodian Dima 

You can do this by using a trial Data Center license to make your site "active" again.

You can see more information on this help page: https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/

If you're on an unsupported version and don't have active maintenance on your Server license (which is needed to upgrade), you can use a free trial license to upgrade in preparation for the migration. Go to my.atlassian.com and sign up for a free evaluation license for the product you're migrating. 

You can no longer create new Server trial licenses, but you can use Data Center trial licenses, generated from my.atlassian.com, in Server installations.

Note that Server and Data Center evaluation licenses last for 30 days. If you need more time to complete your migration, no problem – you can extend your license to 90 days upon request.

I know it states for Cloud, but I assume it will work the same for Server > DC.

Ste

0 votes
Dave Rosenlund
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March 27, 2024

Welcome to the community, @Klodian Dima.

I don't think this can be done with an expired license. I suggest opening a support ticket with Atlassian.

-dave

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