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Microsoft Teams: JIRA Cloud App (Issue Result Columns)

For the JIRA Cloud app, you can create a tab within any Team channel that can display a list of issues based on a pre-defined filter created in JIRA.

Right now, the fields that display appear to be based on a basic stock set (see attached). Are we able to customize what fields display, and if not, is this feature planned?

I would love to have our custom "Status Notes" field display here. 

Thank you in advance!

5 answers

0 votes

Well I wish this could be different. It feels like it essentially makes this tab useless if I am stuck only using the pre-defined columns. It's more useful at this point to add a tab of an excel sheet that has Jira Cloud connection as I can pull my intended columns for reporting but then I lose the functionality of clicking into issues. Seems like a silly limitation to me. 

ANy news about this topic from Atlassian. It would make a difference to be able to customize the colums that are shown in Teams Tab.

Is there any movement on this issue?

I cant delete the text I entered as an answer by mistake. Thats convenient.

I'm wondering if this is in progress. I built a custom JQL on our project, changed the default columns that appear, but in Teams the default columns show up, not anything that was customized. 

Is there any way to view the labels overall on a Teams channel without having to drill down to open each issue?

Hello. Any changes according to that issue? I face the same problem.

0 votes


Please let us know if the issue persists. If yes please contact our support team by going to the following link and filling in the form provided there, so we could resolve the issue for you and prevent anyone else from encountering the same problem.

Best regards,
SoftServe Support Team

Where do we cont you? I have a hard time finding a support request form.

I have the same question, please let me  know if you find any solution.

Same here, anyone found a workaround to this yet?

Same question here as well

This integration in Teams is great but without the ability to show the columns that are setup in JIRA for that filter it is less than helpful.

Like # people like this

Agreed! This is still an issue! there are too many stock columns and I can barely read the Subject (Summary) field, as it fits only ~23-25 characters.. I can click 'popout tab' or 'go to website', but it defeats the purpose of the tab!!!

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