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Merging user accounts

Hi all,

I work for a company that recently acquired another company. We merged in a few of their old Jira Projects into our instance. We tried to do our due diligence, but we have ended up with some duplicate user accounts.

Basically, is there a way (probably with Scritprunner) to iterate through each issue and so something like

if assignee == then assignee =

And perform a similar action for Reporter and Comments?

1 answer

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1 vote
Answer accepted

Hi @Taylor Huston , it is doable for assignee and reporter, but it will be difficult for comments (if you want to change mentions).

I do not have prepared script, but you need to

  1. search the issues by JQL (here is an example:
  2. update the assignee / reporter (example for assignee is here:

Try to put these snippets together and come back here if you need more help. We can debug your groovy code virtually :)

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