Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Merge multiple Jira projects into one

Hi,
due to a unification of multiple companies we have three Atlassian Cloud subscriptions and each of which uses Jira and Confluence products:
 
- https://mapsgroup.atlassian.net
- https://maps-spa.atlassian.net 
- https://artexe.atlassian.net
We would like to have a single subscription with a site that contains the merger of Jira projects and Confluence spaces. We would need support to solve these issues:

* Is It possible to change the name of an organization and its site?

* The documentation shows that multiple sites cannot be merged, work-arounds are reported, however do not guarantee that they will work for all customers and have various limitations. Are there other solutions, even if not documented? What procedure
do you recommend to address this problem?

* The desire to unify products arises from the need not to have duplicate counts of users accessing multiple projects. Could I move one organization into another and have user shared? From the tests made, each product has a separate count

Thanks

1 answer

Hi @MAPS SPA,

This seems like a clear scenario of cloud to cloud migration. I'll try to point you in the right direction:

  • The procedure to rename a cloud site is described in this support article. In short, first of all reach out to Atlassian support and discuss your use case. Maybe one of your URLs can be renamed or it may be an alternative to create a new site and backup/restore one of your existing sites into the new one.
  • Your research about migration options between cloud sites is correct. But maybe it is good to know that a migration assistant for cloud to cloud migrations is currently in the works and - according to the public roadmap - is expected in Q2 2021. So if the roadmap is telling the truth, it should be available pretty soon:

Screenshot 2021-05-12 at 10.00.34.png  

  • Regarding the consolidation of your users in the new instance - this will be a lot easier when the migration becomes available. Yet again, when you reach out to Atlassian support regarding the renaming of your cloud site(s), discuss the best plan of action with migration support as well. They will definitely be able to put you on the right track with that!

Hope this helps!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

120 views 7 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you