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Managing the priority values in a team managed project

Marc Schijvaerts
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Nov 09, 2023

For one specific team-managed project, I want to adapt the values of the priority field without interfering with all the other existing projects. 

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Valerie Knapp
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 09, 2023

Hi @Marc Schijvaerts , welcome to the Atlassian Community and thanks for your question!

It should be possible for you to set up a custom priority field for a team-managed project. Team-managed projects do not share their configuration so whatever changes you make to the configuration does not impact any other project, team or company managed.

Did you mean that you want a different set of priorities for a company-managed project?

Marc Schijvaerts
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Nov 09, 2023

Yes for one particular team managed project I want to have different values. Hence not touching any of the other projects 

Valerie Knapp
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Nov 09, 2023

Hi @Marc Schijvaerts , that is how team-managed projects work, so you shouldn't need to do anything extra, just set the priorities in the project you want and you're good to go.

lorenzo.betto
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Nov 16, 2023

How do you change the priorities though? I am not a Jira Admin, only a Project Admin. And we have a Team-Managed Project. You only get this from the Project Settings:
jiraaa.png

You can only change the Default value, but not the actual names of the priorities (Blocker Critical, Major, Minor, Trivial).

How can you change the name of the priorites?

Valerie Knapp
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 16, 2023

Hi @Marc Schijvaerts , @lorenzo.betto , I just verified and you are correct that you can use the Jira system Priority field. I didn't realize this, my apologies.

It will not be possible to modify the values in the Jira system Priority field.

However, you can create your own Priority custom field and use those values in your project.

From the project settings, select the Issue Type you want to add the field to

Then, on the right, create a new custom field and call it Priority. Then, you can come up with your own priorities instead, which are specific to this project.

image.png

I hope this helps.

Cheers

lorenzo.betto
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Nov 16, 2023

Hi Valerie, thanks for the support. I knew of that workaround already but then we'd lose the icons which are particularly useful to quickly identify tickets and also for Dashboards and Boards.

Nic Brough -Adaptavist-
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Nov 20, 2023

Jira Cloud does not support "priority schemes" like Server/DC does, so there's no way to have different priorities per project.  Your only way to do this is to define a simple select list local custom field to a project (which will not have any of the functionality of priority, like icons)

It is on the way, but I do not know if it will apply to Team-managed projects.

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