Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Manage Sprint Permission not working for User Edited

Hi All, this issue is driving me crazy! A user has full 'Manage Sprint' permission in Jira. Using the 'Permission Helper' I get all ticks saying this user has full permission to manage Sprint for this project. The project filter is as simple as it can be (one project order by rank, and nothing else). I have made this user a Project Admin and Project Manager (groups) both have permission to 'Manage sprints' in the scheme, he is also Project Lead (which also has that same permission) yet no matter what I do he cannot 'Complete Sprint' as he 'does not have manage sprint' permission. It makes no sense whatsoever. What on earth could be blocking this from working?

Side note, the permission helped if I use it on myself says that I have even less permission than he doesn't, yet I can complete a sprint and he cannot. What are my next steps?

2 answers

0 votes
Jack Community Leader Jan 18, 2021

Is the individual in good working order otherwise? Can he be assigned issues? Can he reorder issue in backlog?

0 votes
Daniel Ebers Community Leader Jan 18, 2021

Two ideas that come to my mind:

  • please check if some issue was assigned to the sprint outside a possibly present Kanban/Scrum board. This could have happened directly in the issue assigning a sprint (a JQL query for the sprint itself should clear that out in no time)
  • please check if there is another user with the very same name present. There were cases like this in the recent past here in Community (a second user for test purposes or so)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

750 views 12 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you