Log time to "Time Tracking" field with automation

[Javid Huseynli]

Hi,

I want to log work when status changes to "Production" to "Time Tracking" field.

Example: 

My task created 13 minutes ago. And it took me 13 minutes to change status to "Production". So I would like to add this work to "Time Tracking" automatically. 

Any automation rules maybe? 

[Mark Segall · Accepted solution]

Hi @Javid Huseynli and welcome to the community!

You could do something like this:

• TRIGGER: Issue Transitioned (To Production)
• ACTION: Log Work
  • Time Spent: {{created.diff(now).minutes}}m
  • Started: {{created}}
  • Description: Anything you may want to add

[Javid Huseynli]

Hi @Mark Segall 

It worked great. Thank you!

[Thomas Gill]

Hi,

This worked great for me too but then ran into a problem when an issue did not transition for say more than a day.

In this instance I end up with many days or weeks being logged on an issue.

Ideally, I would just like it to log the working mins/hours/days as per my Global time tracking settings.

Thanks

[Gabriela Koleva]

I have the exact same issue as Thomas. Does anyone know how to fix that?

[Mateusz Krawczyk (Eyzee)]

Tough case with automations.

But you can use a timer and track how much time you've spend exactly. Just stop it when you're having a break and resume when you're getting back to your task.

This kind of solution is available via plugins, ie. https://marketplace.atlassian.com/apps/1225080/ezee-worklog-plus

[Samuel Gatica _ServiceRocket_]

Hi @Javid Huseynli 

Welcome to the community!

You can create a Time variable using smart values to get the difference between the created and the transitioned time like {{now.diff(issue.created).minutes.abs}}

Then using the Log work action you can pass the value.

Hope this helps

Best regards

Sam

[Gracjan Wesołowski _HeroCoders_]

Hi @Javid Huseynli 

Welcome to the community!

If you would like to consider using a third-party app for time tracking that has built-in automatic timers, I can recommend our Clockwork Automated Time Tracking & Timesheets Free app. I believe it fits well in your needs.

You can use, and set up your workflow statuses to automatically start tracking time whenever an issue is in "active" status:

If you have any questions, you can contact us using our Help Center.

Cheers!