List of users with the last time a Jira server user was active

[Chris Shepherd]

We have an instance of Jira that has been in use for over 20 years,  and as you can imagine over that time it has collected a lot of user accounts.  I need to tidy these up but it seems a lot of our users never log in, preferring to mail in to jira.

Consequently, most user management tools don't help us as they only show the last login time.

Does anyone have a script that will list users with the last time they added a comment or created an issue?  or is this just too hard to get out of Jira ?

[Robert Bailey]

Hi Chris, 

To clarify your issue, management tools show that the user has logged in if they mail to Jira? If you run the following script in the console, could you let me know if it picks up the accounts you would assume, or do they not show also?

If you want to read around where this script is from, I reference it from here: https://community.atlassian.com/t5/Jira-Software-questions/To-extract-all-JIRA-users-and-their-last-access-date/qaq-p/1613347

import com.atlassian.jira.user.util.UserManager

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.security.login.LoginManager

def userManager = ComponentAccessor.getUserManager()

def loginManager = ComponentAccessor.getComponent(LoginManager)

ArrayList oldUsers = new ArrayList()

Date today = new Date()

//CHANGE TO DESIRED AMOUNT

int threshold = 150

userManager.allApplicationUsers.toList().each { user ->

    def loginfo = loginManager.getLoginInfo(user.username)

    if (loginfo.getLastLoginTime() == null) {

        oldUsers.add(user.displayName)

    }

    else {

        def lastLogOn = new Date(loginfo.getLastLoginTime())

        def difference = today.minus(lastLogOn)

        if (difference >= threshold) {

            oldUsers.add(user.displayName)

        }

    }

 }

return oldUsers

Thanks, 

Bobby

[Chris Shepherd]

Thanks Bobby,

last logged in time is really unreliable for us,  we have users who are allocated tasks but never log in.  In the end I wrote a c# program that took a list of users generated by Microoscope and issued the following 3 JQLs against each one:

$"issuekey in updatedBy(\"{userId}\", -90d) ORDER BY updated DESC";

$"assignee = \"{userId}\" AND assignee changed after startOfYear() ORDER BY updated DESC";

$"reporter = \"{userId}\" ORDER BY updated DESC";

then took the updated date for the first record returned from each one and droped them into a spreadsheet.  We could then use that to decide who to deactivete.

thanks
Chris