Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Linux installer fails on missing jre.tar file

I'm trying to upgrade JIRA 8.20.1 to 8.20.19.  When I run the installer – whether from the downloaded .bin file or in the unZip'd directory – I get the following output:

tar: ../jre.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
Starting Installer ...
Error: Could not find or load main class com.install4j.runtime.launcher.UnixLauncher
Caused by: java.lang.ClassNotFoundException: com.install4j.runtime.launcher.UnixLauncher

I got the same when upgrading Confluence 7.13.7 but it went away when I uninstalled Confluence first.  I don't have that option with JIRA, however, and while I see a lot of mention of this error on the net, I haven't yet found a solution.


0 answers

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events