Linking Epic > User Story > Task

Biju Menon December 12, 2023

I'm able to link Epic to User Story but I'm unable to add Task to the User Story.


This means I am not able to create the desired heirarchy

 

-- Epic 

   -- User Story

     -- -- Task

       -- -- -- Sub Task

 

Appreciate your help

3 answers

1 vote
Fazila Ashraf
Community Leader
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December 12, 2023

Hi @Biju Menon 

If you are on a free cloud plan, you cannot adjust the hierarchy as you desire.

The premium/enterprise plan gives you advanced roadmap with the options to customise the issue hierarchy 

Fazila Ashraf
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 12, 2023

+ even with issue hierarchy customization, there can be only 2 levels below epic (all other standard issue types , all subtask issue types) which cannot be customised

Biju Menon December 12, 2023

Is there any particular reason why Jira believes three step hierarchy is sensible for better project management?

Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 12, 2023

Hi @Biju Menon

as @Fazila Ashraf mentioned, you can have more than 3 levels of hierarchy (if you are on Jira Premium) - it's just that any additional levels of hierarchy need to be above epic. As you can rename your hierarchy levels, you can also model the system that you are looking for; you just have to keep in mind that there are certain semantics associated with the 3 basic/bottom levels of hierarchy that you can't change.

It's also worth mentioning that you can model any hierarchy that you want using issue links. The downside is that this system is sometimes too flexible, and that Jira doesn't do a great job in displaying such issue hierarchies. This being said, if you are open to solutions from the Atlassian Marketplace, there are various options available that can help with this.

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0 votes
Roberta Patterson March 18, 2024

I created at test story to resolve this issue for my team with all its required attributes.  Answers below

 is the Epic in the same project as the Story?  Yes (my team Epic)

  • Are you working with issue Level security?     (not sure)
  • Does the Workflow prohibit Edits in a specific status?  (this is not the issue as I tried creating the story with the Epic and the Epic (my team’s) does not allow update).  I have tried to add Epic after story creation
  • Can other users with the same project role edit the Epic? (yes other team members can create story with epic or add the epic)
0 votes
David Bakkers
Rising Star
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December 12, 2023

Hello @Biju Menon 

This means I am not able to create the desired hierarchy

Since, by default, there is no such issue type as a 'Task' in Jira Cloud, that's hardly surprising.

Google 'Jira Cloud default issue hierarchy' for more information.

Roberta Patterson March 18, 2024

I am able to create the story as I created one with all the  required info except adding the EPIC link for my group.

What authority or profile type is required for story and EPIC creation?  My team is baffled.  I opened a ticket to Jira group at my company

Roberta Patterson March 18, 2024

I believe it might be my role 

 

Roberta Patterson March 18, 2024

How do I view my role as that may be the issue.  Been searching help

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