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License Too Old For Build: We found a problem with your JIRA license Edited

I upgrade Jira software (server) from  8.15.0 to 8.17.1 but failed, it shows 'Jira Software expired on 20/Apr/21 10:00 PM, and you can currently only upgrade to versions released prior to this date.'.

So I do downgrade or called rollback the JIRA to the old version (8.15.0 ), but it still shows my license was expired, and cannot upgrade to 8.15.0. It's strange.

My JIRA installed through the docker method.

why, and how can I solve it?

 

1 answer

0 votes
Charlie Misonne Community Leader Jun 24, 2021

You will need to renew your license if you want to upgrade to a newer version of Jira.

You can check your licenses on https://my.atlassian.com if they are tied to your email address.

NO, I don't want to renew my license again. I just want to use the old version which I can use.

Charlie Misonne Community Leader Jun 24, 2021

Ok. Your licenses was already expired before you ran the upgrade but you probably didn't notice it.

On server versions you can use Jira with an expired license. Everything will work except for upgrades.

yes, friend. But now, my old version cannot works, do you know how can I use微信截图_20210624164134.png the old version?

Charlie Misonne Community Leader Jun 24, 2021

I'd recommend using a temporary trial license. You can generate one via https://my.atlassian.com/license/evaluation

On the error page there's a link "You can enter new license here". Their you can paste the trial license.

I  checked  it https://my.atlassian.com/license/evaluation   just now

actually, there is no longer a trial license for the server type JIRA

I doubt there is a bug on JIRA upgrade. 

Charlie Misonne Community Leader Jun 24, 2021

Normally you can use a Data Center trial as well.

Just switch back to your own server license afterwards.

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DEPLOYMENT TYPE
SERVER
VERSION
8.15.0
TAGS
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