@Shelley Rueger I've done this by
Does have a flag connected:
flagKey is not EMPTY
Does NOT have a flag connected:
flagKey is EMPTY
The flagEnabled suggested above works if a flag is ON in some environment, but if a ticket is connected but the flag is not on, it would not return.
I am not using this add-on, and I didn't see anything in community posts about answers to your question. You may want to contact the vendor's support directly for this request. Here is their information from the markeplace:
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
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