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Keep getting this error i click "Choose annual payment"

Søren Hansen
Søren Hansen Nov 16, 2023

I am setting up a new JIRA environment, and i want the payment plan to be annual. But when i click "Choose annual payment" under "Manage subscriptions" i get the following.

"

Well, this is embarrassing

We found some errors while checking your data. Choose annual payment and try again.

Ref: 50371630-851c-11ee-a8c9-a54ef2b601fd

"

 

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Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 17, 2023

I recommend that you open a support ticket directly with Atlassian at https://support.atlassian.com/contact/#/

You can choose the Billing, payments, and pricing option.

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Jira Software
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