I'm looking into Jira sizing guide within which there is part refereeing to "Users". How do you understand that?
- all accounts being displayed under "User management / users"?
- all accounts being licensed?
- all active accounts?
Just to confuse things, Jira has different types of users, and one of the types is "customers". Customers are light accounts with low levels of interaction, plus they are "free" - you can have an unlimited number at no cost.
You should not consider these as "licenced" when looking at the sizing guide.
(For example, a system with 10 Agents, 1000 customers and 250 developers has 260 licenced users, and should be sized for 260, not 1,260)
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