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Jira service missing after upgrade to v8

Gus Minor February 12, 2019

After upgrading to v8. The windows service disappeared and I cant get Jira to start properly. We are dead in the water right now. 

2 answers

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2019

Hey Gus,

Sorry you ran into this problem with the 8.0.0 upgrader. This is a known issue and tracked in JRASERVER-68865. Hopefully Johan's answer was able to help you get the service manually reinstalled.

Going forward, this issue has been fixed in Jira 8.0.1 which was released this morning. If you are still having issues with the service not running, an upgrade from 8.0.0 to 8.0.1 should reinstall the service for you. The latest release is available at https://atlassian.com/software/jira/download

Cheers,
Daniel

0 votes
Johan Soetens _Dumblefy_
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February 12, 2019

Gus,

you can always manually recreate a Windows service:

sc create JiraSoftware8 binPath= "F:\Atlassian\JIRA\bin\tomcat8.exe.x64 //RS//JiraSoftWare8"

Please note that it's an example, and the space between after binPath is required 🤫

There's also the NSSM utility

Johan Soetens _Dumblefy_
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2019

There's also the Jira service.bat tool that does the trick.

Running Jira applications as a Windows service

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