Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira keeps changing my preferred name to my legal name?

Benjamin Shen
Benjamin Shen May 10, 2023

Jira changes my display name from preferred to legal every time I log in. I have to manually change it back. How do I fix this? Thanks!

Answer
Watch
Like Be the first to like this
450 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 10, 2023

Welcome to the Atlassian Community!

What does your Atlassian ID say?

View More Comments
Benjamin Shen
Benjamin Shen May 11, 2023

Hi Nic. My Altassian account says Full Name: Tianhe Shen. Public Name: Benjamin Shen. But I want my name to always display as Benjamin Shen. Thanks!

Like
Mikesmith
Mikesmith November 24, 2023

Looks like you never got an answer here? 

Having the same issue with Users in our org. 

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 24, 2023

You'll need to change the full name on your atlassian account.

Jira isn't changing anything.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

    See all events