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Jira has fallen and does not restart. java.net.SocketTimeoutException: Read timed out Edited

Hi,

Jira slowed down a lot and then became unreachable. So, I stopped it and restarted. Every time I get the same error and, in fact, it is not reachable.

I searched and verified the solutions found for Health Check problem in other discussions but they were not successful. Any other ideas?

 

 

2019-04-29 09:56:31,359 HealthCheck:thread-5 WARN [c.a.applinks.core.DefaultApplinkStatusService] Unrecognized error while attempting to retrieve status of Application Link 'fecb3d6a-1736-310c-a3ef-62c7c2bf6b11'
2019-04-29 09:56:36,130 HealthCheck:thread-4 ERROR [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:139)
at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:155)
at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:284)
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:138)
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56)
at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:261)
at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:165)
at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:165)
at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:272)
at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:124)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.troubleshooting.jira.healthcheck.support.GadgetFeedUrlHealthCheck.check(GadgetFeedUrlHealthCheck.java:56)
at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:49)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

1 answer

0 votes
Steven Behnke Community Leader Apr 29, 2019

The error you're providing is not helpful or indicative of any issue. Consider providing more of the log file. 

Hi Steven, thanks for your interest.
In the log file I find no other errors, apparently. The log file is here.

Are there other resources that could help understand what the problem is?

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