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Hi Jira Team,
We encountered above situation, when we try to export search results on Jira, if we try to use gadget, there are 2 issues:
1. gadget type description shows messy, it should display as Chinese.
2. the piechart, if we choose the specific filter (filter result is Chinese Chars), the pie index is shown as ‘[]’
-----------------------
All info we can provide are:
1. database values: seems ok
2. catalina server.xml
3. bin/setenv.sh
4. mysql - 5.7.38 with encoding=UTF-8
5. system info : Jira Software 8.22.1 + Jira Core 8.22.1 (Data-Center version)
So, could you help us with this issue ?
Thx/Br
I suspect that utf8-mb4 is needed, not just utf8.
Thanks Matt,
We checked our DB character set, it shows below:
Do you mean we need to set all variables to utf8mb4 ?
Br
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