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Jira dashboard two dimensional filter statistics error

Jason Liu
Jason Liu Nov 02, 2023

Our user has a dashboard two dimensional gadget. Filter is using this dashboard 3.jpg

And the gadget X Axis is status and Y Axis is fix for versions (all). It shows this

dashboard 1.jpg

It has extra row of the same fix version name AAM DEV-Cycle2 and the number is 1 issue. But all other fix version issues plus together is 1449 so the 1 issue is duplicate. After I click it, the filter shows this 

dashboard 2.jpg

I'm not sure why project S4TAX is in here. Could someone help to figure it out? Thank you.

 

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Kseniia Trushnikova
Kseniia Trushnikova
Community Leader
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Nov 05, 2023

Hi @Jason Liu,

Was this S4TAX issue moved from the project AAM? If so, try to re-index the projects S4TAX and AAM (Project settings > Re-index project) and check the dashboard gadget again.

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Jason Liu
Jason Liu Nov 05, 2023

Hi Kseniia, I tried re-index both of the two projects. It still shows that way. Is there any other possibility?

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Kseniia Trushnikova
Kseniia Trushnikova
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Nov 06, 2023

@Jason Liu, no more guesses for now... Can you please also run the full re-index of Jira? I still think that the issue may be related to index.

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Jira Software
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
8.5.2
TAGS
AUG Leaders

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