You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I have a service desk project(SD) and a regular jira project (JB). Both have their own workflow and statuses. Is there a way to write a single rule that can sync different statuses?
JB - Open => SD - waiting for support
JB - Under Refinement => SD - Pending
JB - In Progress => SD - In Progress
JB - Resolved => SD - Resolved
JB - Canceled => SD - Canceled
JB - Closed => SD - Closed
JB - Blocked => SD - Pending
Yes you can!
Here is how I would do it. I assume you want to sync statuses between linked issues but that part is not very important for my example.
By doing this you have a simple rule for your status sync and you don't need an if/else branch for each status.
Hope it helps!
Oh sorry! I did not pay enough attention to the tags on this question. Yes my answer is for cloud
No lookup tables on DC indeed so you will have to do an if/else for each different status