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Jira automation email - smart value or else

Guys, is it possible to create a function (or something else) within an email of an Automation rule that will do the following:

Example: 

Trigger: Value change

Condition: value is greater than 10

Action - email to be sent 

In the email body, I need to show

1. If the value is between 10 and 15 then put into text "Medium" 

2. If the value is between 15 and 25 then put into email text "High"

 

Thank you very much! 

 

2 answers

1 accepted

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Answer accepted
John M Funk Community Leader Jun 02, 2022

Hi Alex,

It's probably best (and easiest!) to have two IF conditions to check the value, then have separate emails for each. You can write the first email, then copy it and use it for the base of the second email by pasting it in. 

Hi John, 

Thank you very much! Oh... I did not think about it...

Should it be two separate rules or should I use branching? 

Thank you

John M Funk Community Leader Jun 02, 2022

I would give it a go with one rule. :-)

John M Funk Community Leader Jun 03, 2022

You are very welcome. 

Simmo Atlassian Team Jun 05, 2022

Hi @Alex.Shirokov,

My buddy @John M Funk has given you a nice and easy solution. If it you wanted to try and get fancy with smart values you could also try using the conditional logic that they offer.

More of that at https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/

Cheers,

Simeon. 

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John M Funk Community Leader Jun 05, 2022

Simeon!!!  I hope you have been doing well! I miss interacting with you and John and the original crew.

Simmo Atlassian Team Jun 05, 2022

Hey @John M Funk

Doing well mate! The teams been growing so we are sharing around the community responsibilities. I'll pass your hello on to John when I see him next!

Good to see you're still about mate. Take care!

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Thank you! 

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