Jira automation email - smart value or else

[Alex Shirokov]

Guys, is it possible to create a function (or something else) within an email of an Automation rule that will do the following:

Example: 

Trigger: Value change

Condition: value is greater than 10

Action - email to be sent 

In the email body, I need to show

1. If the value is between 10 and 15 then put into text "Medium" 

2. If the value is between 15 and 25 then put into email text "High"

Thank you very much! 

[John Funk · Accepted solution]

Hi Alex,

It's probably best (and easiest!) to have two IF conditions to check the value, then have separate emails for each. You can write the first email, then copy it and use it for the base of the second email by pasting it in. 

[Alex Shirokov]

Hi John, 

Thank you very much! Oh... I did not think about it...

Should it be two separate rules or should I use branching? 

Thank you

[John Funk]

I would give it a go with one rule. :-)

[John Funk]

You are very welcome. 

[Simmo]

Hi @Alex Shirokov,

My buddy @John Funk has given you a nice and easy solution. If it you wanted to try and get fancy with smart values you could also try using the conditional logic that they offer.

More of that at https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/

Cheers,

Simeon. 

[John Funk]

Simeon!!!  I hope you have been doing well! I miss interacting with you and John and the original crew.

[Simmo]

Hey @John Funk

Doing well mate! The teams been growing so we are sharing around the community responsibilities. I'll pass your hello on to John when I see him next!

Good to see you're still about mate. Take care!

[Alex Shirokov]

Thank you!