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Jira and GitLab Integration but not found repository

안민수
안민수
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Oct 10, 2023

hi

i integration gitlab and Jira successful but cann't found repository

i think that issue gitlab ( is our company server ) server to IP restrictions are in place

so Jira cann't found repository

i think our company gitlab server whiteList add jira server ip

can i know that jira server ip?

or any reason this issue?

gitlab.jpg

 

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Trudy Claspill
Trudy Claspill
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Oct 10, 2023

Hello @안민수 

Welcome to the Atlassian community.

This page provides all the information about IPs, CIDRs, and domains that you need to whitelist so that an Atlassian Cloud product can connect to a server that you host and have isolated.

https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

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안민수
안민수
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Oct 10, 2023

thanks for anwser.

but so many ip address...

can i add all ip address in our company whiteList?스크린샷 2023-10-11 오전 9.39.54.png

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Trudy Claspill
Trudy Claspill
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Oct 16, 2023

Follow the guidance provided by the documentation. If you have questions about specific IPs listed then you should ask your Jira Administrator to open a support case directly with Atlassian at 

https://support.atlassian.com/contact/#/

If you are using a third party application to integrate Jira and Gitlab, you may also need to whitelist IPs for the vendor of that integration application.

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