Jira admin can't see workflow status options

[Martin Sköld]

Hello, I have a free Jira software (cloud) environment that I use for training purposes. Although I am a Jira admin, operating in a company-managed project, I am unable to configure advanced workflow status options like triggers, conditions etc. (see attached). Are these options disabled on the free plan or have I missed something? Thanks in advance!

[Alex Koxaras · Accepted solution]

Hi @Martin Sköld and welcome to the community,

No the transition option are not disabled on the free plan. However in your image you have selected a status (to activate the global transition). But to see all the available options, you have to select the "all" transition (arrow that points to Done status).

Hope that helps!

Alex

[Martin Sköld]

Of course, now I feel stupid... Thank you!

[Alex Koxaras]

No prob Martin. We all have been to a similar situation. I wouldn't feel stupid, but perhaps tired :)

Be well!