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Jira admin can't see workflow status options

Hello, I have a free Jira software (cloud) environment that I use for training purposes. Although I am a Jira admin, operating in a company-managed project, I am unable to configure advanced workflow status options like triggers, conditions etc. (see attached). Are these options disabled on the free plan or have I missed something? Thanks in advance!


1 answer

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Answer accepted
Alex Koxaras Community Leader Jun 02, 2022

Hi @Martin Sköld and welcome to the community,

No the transition option are not disabled on the free plan. However in your image you have selected a status (to activate the global transition). But to see all the available options, you have to select the "all" transition (arrow that points to Done status).

Hope that helps!


Of course, now I feel stupid... Thank you!

Alex Koxaras Community Leader Jun 02, 2022

No prob Martin. We all have been to a similar situation. I wouldn't feel stupid, but perhaps tired :)

Be well!

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