Jira Software Cloud - hide Jira time tracking fields from user groups

Hi

The question's been asked a few times, but I haven't found an answer that helps me yet. 

Our clients are loaded into Jira in 3 groups, and they're able to view their projects, create tickets, comment, move the tickets through workflows, etc.

We are considering enabling Jira's built-in time tracking fields (Original Estimate and Time Spent) so that we can see them in the card view of the boards and in the edit and details screens of the tickets.

Is there a way that we can hide these fields from our client groups? Hide completely - as in, cannot see the fields at all even if internal staff have updated them.

Thanks!

Cheryl

1 answer

1 accepted

0 vote
Jack Brickey Community Champion Jan 23, 2018

If the clients can browse the issues of a project then they can view the time logging. Time logging cannot be uniquely treated. The only thing I can offer is to maintain separate projects, those that can be browsed by the clients and those that cannot. 

Hi Jack

Thanks for the info. I don't think that maintaining separate projects is going to work at the moment, but it's definitely something to consider in the future.

Cheers,
Cheryl

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,816 views 13 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you