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Jira Software Board does not load

Im using Jira Software and Confluence, role as a Site Admin. Every day opening Scrum Board and this happen. This can be solved by clearing all cache, but again, it will happen again in the next day. Do you have any solution about this?


1 answer

0 votes
Jack Community Leader Jun 23, 2021

This seems like a browser issue. Is it repeatable on other browsers? Regardless you might want to report it to Atlassian support.

I switch from Chrome to Edge. At first, it looks fine. But then it repeat in another browser.

Jack Community Leader Jun 24, 2021

Yeah I’m unable to reproduce that on my side. At this point I would recommend you reach out to Atlassian support directly.

and how can I do that btw? Sorry newbie here

it keeps happening. i also in progress asking for attlasian support

Jack Community Leader Jul 01, 2021

Sorry to hear that. Please be sure to post here when you get a resolution with Atlassian support.

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