Jira Server to Cloud migration: where are my sprints

[Marco Vici]

Hi all,

I'm testing the migration from Jira Software Server (10 users license) to Cloud (free plan). I successfully ran the Jira Cloud Migration Assistant plugin, but in the cloud instance I can't find dashboards, sprints, filters or issues.

How can I restore all that stuff I have on the server instance?

Thank you,

Marco

[Walter Buggenhout _ACA IT_ · Accepted solution]

Hi @Marco Vici,

While a good (and even preferred) tool to help you migrate, the JCMA tool definitely does not cover everything in your migration.

You may want to check out this support article to verify what does and does not get migrated with the migration assistant. Some of the things you mention are on that list and will need to be fixed manually post migration.

Hope this helps! 

[Marco Vici]

Hi Walter,

Thanks for your reply.

I had a look at the article you linked, but I'm a bit confused. I can see that Dashboards are not migrated, while the sprints should be.

I got two log files as post migration result.

One is "Summary_post-migration report", where I see, at row "Issues" of every project, that "Number in migration", "Successfully migrated" and "Partial data loss" are the same. 

The other one is "Requires attention_post-migration report", where I see thousands of lines (all the issues in Server instance) with

• Category = Unsupported
• Problem = Custom field value
• Description = The "Rank (Obsolete)" custom field is not supported via migration. The value for this issue will not be migrated.
• Next steps = If you require this field value, use a csv import to update the issues post migration. See the 'Adding additional entities with CSV' section in this document: https://confluence.atlassian.com/cloud/what-gets-migrated-with-the-jira-cloud-migration-assistant-993925216.htm

Despite this, in the cloud instance I can see all the issues with all the relevant fields.

However, sprints are not visible.

What am I missing?

Thank you,

Marco

[Walter Buggenhout _ACA IT_]

I am not sure as I cannot see your migrated data. But sprints are created on boards. Since not all boards are migrated by JCMA (e.g boards from inactive users or boards based on multiple projects), I would not be surprised that the root cause is to be found in that area.

[Marco Vici]

Yes, you're right. I just created a board and sprints appeared.

Is there any way to import board settings, cutomised workflows, customised issue statuses etc. without having to manually recreate them one by one in Jira Cloud?