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Jira - Rich Filters - Track Time in Status

Hello -

My organization has tasked me to track the time that Issues have been in their respective statuses, and to display that information on a Dashboard. The plugin they gave me to work with is the Rich Filters for Jira plugin. I am poking around, and trying to understand if this is even possible. 

Does anyone have any insight on this? Is Rich Filters capable of tracking an Issue's time in status? Any ideas would be VERY MUCH appreciated.

6 answers

2 votes
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 24, 2023 • edited

Hello @Drew G 

As an alternative , I guess you can try Time Between Statuses or Time in Status for Jira Cloud developed by my team SaaSJet.

Знімок екрана 2023-05-25 о 00.24.56.png

Time between Statuses is the add-on, which measures connections in the workflow, through a transition time in specific issues. You can count Cycle and Lead Time by setting start/stop and pause statuses in the configuration manager. To detail the calculation conditions you should select the first/last transition to/from status.

You can customize your Cycle and Lead Time reports by adjusting the app interface fields such as: Type of Project Date range Time Format Multi Calendar (to configure non-working hours and different calendars.) This add-on also allows you to export data in XLSX or CSV formats.

Cycle Time.gif

Time in Status for Jira Cloud will be an option for you too if you are already switching to cloud version. Our Add-on get your Cycle and Lead time by setting Status Groups.  You can configure it from your account at the Column Manager with the drop-down list of the statuses. A custom report can be placed on the main Jira dashboard with the special Gadget tool, and you can export data in XLSX or CSV formats.

Add-ons have a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌

Good Morning - 

Thanks for the suggestions here. Unfortunately we are on the server version for Jira, so the Time in Status plugin will not be an option. Furthermore, as it stands, no more plugins will be implemented into our Jira instance, per our organization. I'll have to move forward with what we currently have. 

Will try out @Karim ABO HASHISH suggestion. In addition to Rich Filters for Jira we do have the JWME plugin. 

Thanks again for all of the insight here.

Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2023 • edited

hi @Drew G 

Definitely JMWE will be a great option for Setting the dates and subtracting them within the workflow with almost no code, just simple one liner code with built in functions.

Good luck and let me know if you need any help for JMWE. I'm using JIRA server also and JMWE.

Some Cues below for using JMWE

JMWE Postfunction that could be helpful in your context


Groovy Function that could help you subtract dates


Good Luck and let me know if you have further questions.



1 vote
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 25, 2023

Hi @Drew G 

As an alternative, you can try our addon:

Time in Status Reports 

The add-on provides the time for each status in the issue lifecycle.

You can also create a Dashboard gadget out of it with graphs too.

Also there are 20+ reports in the app which help to meet a wide range of use cases.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app


0 votes
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 29, 2023

Hello @Drew G ,

I know you said you can't use any more plugins but what you are trying to get is really hard to do without a plugin.

I'll just leave my recommendation here, for you and for anyone else who comes across this question in the future.

Our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per Vertical or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 


The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png


0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 24, 2023

Hi @Drew G

If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

0 votes
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2023

hi @Drew G 

I would think of rich filters as an enabler but not probably the main solution (i didn't use it personally but also didn't find anything related in the vendor documentation).

The only solution i have currently in mind could be a bit tedious especially if you have too many statuses in your workflow but it will help you complete the task. 

Solution: create 2 custom fields at each transition, one for status arrival time and the other one for calculating time spent in previous status. You can then use time spent fields to craft your dashboard using rich filters.

Side Note: I'm not sure what are other plugins you might have like JWT or JMWE, so please make sure that you have a post-function that could subtract dates before proceeding with the proposed solution. The proposed solution will work for new transitions and not for historical transitions.

Good Luck and let me know it went for you.



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