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Jira LDAP connection fails with SSL

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Kaarle Tukia
Kaarle Tukia Jan 16, 2018

Hi,

We currently have Jira installation with LDAP connection working fine. Now we are facing the need to change the LDAP connection to use SSL.

We did the change in our test environment and everything went well but our in our production environment the connection keeps failing.

com.atlassian.crowd.exception.runtime.OperationFailedException: <server>:636; 
nested exception is javax.naming.CommunicationException: <server>:636 
[Root exception is java.net.SocketException: Connection reset

Anyone with any tips to this?

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Javier Caporal
Javier Caporal May 22, 2023

Any update on this?

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edwin
edwin
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Jan 16, 2018

Hi Kaarle,

You'll have to import the cert into the JVM running JIRA.

https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html

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Kaarle Tukia
Kaarle Tukia Jan 18, 2018

Hi,

The has been imported and that shouldn't be the issue.

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