Jira LDAP connection fails with SSL Edited


We currently have Jira installation with LDAP connection working fine. Now we are facing the need to change the LDAP connection to use SSL.

We did the change in our test environment and everything went well but our in our production environment the connection keeps failing.

com.atlassian.crowd.exception.runtime.OperationFailedException: <server>:636; 
nested exception is javax.naming.CommunicationException: <server>:636
[Root exception is java.net.SocketException: Connection reset

Anyone with any tips to this?

1 answer


The has been imported and that shouldn't be the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,059 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you