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Jira Fix Version to ServiceNow Change Requests

Hello,

 

I'm looking at integrating Jira with ServiceNow. Specifically, a Jira fixed version to a ServiceNow Change Order. Anytime a Jira Fix Version is created/modified, I'd like to create/update a ServiceNow Change Order. Has anyone done this before? Does anyone see  a risk with this approach?

 

Thanks for any help!

 

Steve Cadigan

2 answers

@Brant SchroederThe plugin you suggestion looks like a sync solution. In addition, there only has 26 downloads; not a popular solution.

Let us know if you have any other recommendations...

0 votes
Brant Schroeder Community Leader Apr 14, 2021

@Steve Cadigan Welcome to the community.

I have never done this but have you considered using the ServiceNow connector for Jira (https://marketplace.atlassian.com/apps/1222208/servicenow-connector-for-jira?hosting=server&tab=overview)  I believe that is might help you accomplish what you are trying to do.  

Thanks @Brant Schroeder . I'll speak with the architect. I'm also wondering if anyone has done this before. My goal is to ensure I've got all of my planned deployments from my product teams (which use Jira) along with my Infrastructure and Security teams' changes (because they don't use Jira)...all in one place. My thinking is servicenow would be best (my Change Management team uses ServiceNow exclusively) and have a ServiceNow change request created/updated for every fix version. 

I have the same use case, I am researching a solution to create a ServiceNow Change Request from Jira for Jira Issues that are mapping to a Fix Version

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