Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Fix Version to ServiceNow Change Requests



I'm looking at integrating Jira with ServiceNow. Specifically, a Jira fixed version to a ServiceNow Change Order. Anytime a Jira Fix Version is created/modified, I'd like to create/update a ServiceNow Change Order. Has anyone done this before? Does anyone see  a risk with this approach?


Thanks for any help!


Steve Cadigan

2 answers

@Brant SchroederThe plugin you suggestion looks like a sync solution. In addition, there only has 26 downloads; not a popular solution.

Let us know if you have any other recommendations...

0 votes
Brant Schroeder Community Leader Apr 14, 2021

@Steve Cadigan Welcome to the community.

I have never done this but have you considered using the ServiceNow connector for Jira (  I believe that is might help you accomplish what you are trying to do.  

Thanks @Brant Schroeder . I'll speak with the architect. I'm also wondering if anyone has done this before. My goal is to ensure I've got all of my planned deployments from my product teams (which use Jira) along with my Infrastructure and Security teams' changes (because they don't use Jira)...all in one place. My thinking is servicenow would be best (my Change Management team uses ServiceNow exclusively) and have a ServiceNow change request created/updated for every fix version. 

I have the same use case, I am researching a solution to create a ServiceNow Change Request from Jira for Jira Issues that are mapping to a Fix Version

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

533 views 19 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you