Jira Emails Stuck in Mail Queue

Premiere Creative April 4, 2023

We’re having an issue with our incoming mail. We stopped receiving Jira notifications last night around 12:05 AM. If you look at one of the attached screenshots, you’ll see that there are lots of messages stuck in the Mail Queue.

 

I’ve also attached a screenshot showing a test mail I tried to initiate. It looks like there error is ConnectException: Connection refused (Connection refused).

 

We tried resetting our server and flushing out the mail queue, but to no avail. Can you please investigate for possible solutions.EmailLogError.pngEmailQueue.pngJiraOutgoingMail.png

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

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