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Jira Cloud to excel no longer linking to key - formatting looks like links

Rachel Young
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Apr 27, 2023


When I first imported my jira project into an excel sheet, the Key column was linking directly to each issue in Jira. However, now there are no links in the document. Additionally, all 3 columns A, B and C are formatting to look like links (blue text, underlined), but are not links. Is there a way to at least have all the text look the same? 

I didn't change anything with the sheet and have reimported the project and am still getting the same results. 

Screenshot 2023-04-27 095911.png

1 answer

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John Funk
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Apr 29, 2023

Hi Rachel - Welcome to the Atlassian Community!

It might just be with your Excel setup. I am not an expert on that at all so you would need to do some Googling. But if you right click on one of the values in the Key column, you should be able to select Edit Hyperlink (or maybe even Open Hyperlink). If you do the Edit Hyperlink, see what value is in the Address field. If there is a value there, you just need to click on OK and it should make it a link in your sheet. 

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