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We use the Jira Cloud for Slack bot to create tickets from messages in a Slack Channel.
The channel messages are posted automatically from another bot built by our Devs.
The bot used to copy the entire message but stopped doing so on 4/6/2023
An example message that is posted in the Slack channel
The Jira app used to copy the entire message but now all it copies is the below
What is interesting is that if I go to a Slack message in the same channel before 4/6/2023, the Jira app works fine and it copies the entire message.