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Jira Cloud comments the activity feed show as guids in the cloud app... Edited

see attached pics -not sure why some still show as names but most show as guids....


Capture01.PNGIs there a way we can prevent that and get back to names so we can see who was notified or mentioned on a comment?





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Answer accepted

Hi Andreas,

Thank you for reaching out to Atlassian Community and thank you for sharing the screenshot.
This issue seems to be related to the renderer of the field.
Please, go to the Project settings of the project PSR > Fields > Screenshot 2019-08-06_10-57-52-165.png > Search for the field "Comment" > Renderers > Select the Wiki Style Renderer > Update > Update.

Screenshot 2019-08-06_11-00-47-998.png

Screenshot 2019-08-06_11-01-08-081.png

After that, check the Activity Stream again to test.

Note that, this configuration is for this project only, so if there are other affected projects you need to change this configuration one by one.

Please, give it a try and let us know how it goes.


That was it - spot on!  Thanks very much for you assistance!   :)

Like Angélica Luz likes this

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