Jira Cloud + Bamboo

[Alexander Tarassenko]

We have Jira Cloud + Bitbucket Cloud + Bamboo on demand.

Seems that integration work fine - in Jira issues at development section we can see activity in repositories: branch, commits and pull request updating and show everything normally.

At Bamboo server we also can see activity cross links for Jira issues.

But at Jira issue we can not see any information about builds from Bamboo.

Application links connected, no any messages about problems on Jira or Bamboo side.

Please help to solve this problem

[Trudy Claspill · Accepted solution]

Hello @Alexander Tarassenko 

Welcome to the Atlassian community.

Have you followed the instructions in the following documents for constructing an Application Tunnel to enable integration between your Jira Cloud instance and your Bamboo self-hosted instance?

https://support.atlassian.com/organization-administration/docs/what-are-application-tunnels/

[Alexander Tarassenko]

Yes.

I made it today using applications tunnels.

But in this case I got new problem: how to solve that persons, who have no access to Bamboo, can at least see information about builds at Jira issue?

[Alexander Tarassenko]

I mean that it will be showed for everybody.

[Trudy Claspill]

The first time a user in Jira tries to display the information they will be prompted to Authorize access to Bamboo via their credentials. They will have to do that for the information to be displayed.

Also, the Jira user must have permission in Bamboo to view the information. If the user does not have permission to view the information in Bamboo, then they won't be able to see the information in Jira.

[Alexander Tarassenko]

Exactly.

Thing here I do not want to give for some users access to Bamboo. So that's mean that they can not see development information. Maybe this is logical....