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Jira Cloud API - Getting a user in Java by email address

I'm using the Jira Cloud OpenAPI v2 in Java through this guide here:

I'm trying to return a user by inputting his mail adress, but it doesn't work:

UsersApi usersApi = new UsersApi(apiClient);
User user = usersApi.getUser("", null, null, null);

 It says something about not finding anyone with that ID, I guessed that he needed the Atlassian user ID. I also tried this:

UserSearchApi userSearchApi = new UserSearchApi(apiClient);
PageBeanUser pageBeanUser = userSearchApi.findUsersByQuery("", 0l, 50);

But that doesn't work either.

How can I return an user when I have his e-Mail?

1 answer

0 votes
Daniel Eads Atlassian Team May 03, 2021

Hi @Patrick Fabian ,

Due to GDPR changes, you'll need to use a query parameter to search email addresses. An example is provided at the REST API endpoint Get User . I've copied the Java code example and modified it (on the documentation, it uses an Account ID string) to show how email might be used as the search parameter:

// This code sample uses the 'Unirest' library:
HttpResponse<JsonNode> response = Unirest.get("")
.basicAuth("", "<api_token>")
.header("Accept", "application/json")
.queryString("search", "")


Do note that depending on a user's privacy settings on their Atlassian account, you might not be able to access the email address. Hope that helps!


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