Jira Chart labels are unreadable

Hello,

I am running Jira Server (locally hosted) version 7.5.2 and it is working great with one exception. Charts that are created for dashboard use have illegible labels. It's as though it was in the 'windings' font.

I have confirmed that both the underlying database and the Jira application are utilizing UTF-8 Encoding, and the internationalization settings for the jira application is set to "English (United States)". The Indexing language is set to "English - Moderate Stemming".

Unfortunately I'm unsure how to proceed and would appreciate any help. Please see below for an image of the issue at hand.

 

jira_dashboard_charts.png

1 answer

1 accepted

This widget could not be displayed.

Looking at the images, the chart in the right is not a built-in gadget (I think), so you should contact the author of the add-on that provides that.

The 2 charts in the left are built-in gadgets, and the images are drawn with JFreeChart. So, you should make sure that JFreeChart and Jira can access the font in the OS which contains your language's specific characters.

See: https://confluence.atlassian.com/jirakb/workload-pie-chart-showing-unreadable-characters-939919148.html

This solved my problem! The fonts were not installed on the OS. Thanks so much!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,508 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you