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Jira CSV uploader changing tasks to subtasks

Deleted user September 29, 2023

I am trying to bulk upload issues to a team-owned software project on Jira. I have formatted my CSV in accordance with the documentation. However regardless of whether I specify my issue type as a "Task" or omit the issue type column, once I have mapped all of the (identically named) columns, on import Jira complains that as my tasks are subtasks it is going to ignore the parent id. I then have to bulk change the issue types and bulk add the parent id - all of which was in the CSV. It seems like a bug, but does anyone have any other ideas? I use the following column headers: Issue type, Summary, Parent id, Labels, Assignee

1 answer

0 votes
Trudy Claspill
Community Champion
September 29, 2023

Hello @[deleted] 

According to the following change request it is currently not possible to attach an issue as a child of an Epic when importing to a Team Managed project.

https://jira.atlassian.com/browse/JSWCLOUD-17758

When you try to map the the Parent field, the import process uses that field for specifying the Parent of a Subtask only which is why the process is changing the issues to subtasks.

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