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Jira Bulk Change error

Lakshmi S
Lakshmi S May 15, 2023

Hi Team,

When our users are trying to bulk-change tickets, they are always getting the below error. "users" and "jira-software-users" are already added to "Bulk Change" global permission.

Do any idea about this is an error on bulk change?

Log's referral number: 26d4a4ce-c5fa-4563-aaf7-941c422b237b

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Trudy Claspill
Trudy Claspill
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May 15, 2023

Is there an actual error message or just the log referral number?

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Lakshmi S
Lakshmi S May 15, 2023

It's just showing the log referral number.

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Trudy Claspill
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 15, 2023

You will need to have a Jira Administrator contact Atlassian Support directly about that, assuming you are using a product with an up to date license and support contract.

https://support.atlassian.com/contact/#/

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