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Jira Board - Columns not visible for one team member

Malwina Kozak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 10, 2023

Hi! 

One team member is not able to see all columns within our Jira board. 

We have 6 columns in total, but the team member can only see 3 columns. 

Other tickets are mixed somewhere at the bottom.

Everyone else can see all 6 columns. 

 

Could you please let me know what needs to be done in order to solve it? 

 

Thanks!

2 answers

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Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 10, 2023

Hi @Malwina Kozak 

 

Are you sure the user is using the same board you are using and have not created a new one based on the same scope ?

 

Regards

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Malwina Kozak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 10, 2023

Hi Florian, 

Thanks - just check with the user and yes - he had a copy of the board.. 

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