I'm relatively new to Automation and json. I copied existing, working Automation from a team-managed project to apply to a new company-managed project. But, the automation is not working in the company-managed project. All fields are on the screens and conditions were met in the test issue. What's wrong with this Automation?
Things to know:
Thank you for your help, Community!
But, the issue type = Task. See upper left corner.
However, it got me to thinking that I may just need to refresh the field selections even though I made the custom fields with the same name for the company-managed project.
And voila!!! The automation was successful. The Clone was created and went to the first status of the workflow!
THANK YOU ALL VERY MUCH!!
Yeah even though the original automation rule was a Task, behind the scenes, Jira sees team-managed project issue types completely different than issue types on company-managed projects. So, refreshing the condition to look for Task again was an important step.
You don't need the Advanced section.
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