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I have seen similiar questions and the answers were use a plugin or edit to use HTML to link to the image, neither of these seem like great solutions.
So, hoping some can help w/ how to convert what is currently sent/received in email into an actual image, any and all help is much appreciated.
In the Ticket description you see an image, but the email that is sent displays !team.jpg|width=77616,height=11520!
Hi @Jim Gould
I do not believe that is currently possible with out-of-the-box features.
Images in the fields would be stored as attachments, and although you could download them with a rule, there isn't a way to associate that download as an embedded image in the email's markup.