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Jira Automation eMail "Description" that has image, but no image displayed in the received eMail.

Hello All,


 I have seen similiar questions and the answers were use a plugin or edit to use HTML to link to the image, neither of these seem like great solutions.


 So, hoping some can help w/ how to convert what is currently sent/received in email into an actual image, any and all help is much appreciated.


In the Ticket description you see an image, but the email that is sent displays !team.jpg|width=77616,height=11520!


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Bill Sheboy
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Oct 04, 2023

Hi @Jim Gould 

I do not believe that is currently possible with out-of-the-box features.

There have been several suggestions to add this capability, both for notification emails and those sent by rules.  Here are a couple of examples: JRACLOUD-39464 and JRACLOUD-70301 

Images in the fields would be stored as attachments, and although you could download them with a rule, there isn't a way to associate that download as an embedded image in the email's markup.

Kind regards,

Thank you @Bill Sheboy , not the answer I was hoping for, but I'll take it =)



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