Hello everyone, I am trying to create an automation template for User Stories templates.
I have tried creating multiple automations, by adding a specific Description but it doesn't seem to work.
This is the way I have tried doing the automation.
We are using a company-managed project.
I have written a user story in this format and it worked fine, so I don't know why it's not working.
Any help would be appreciated, thank you :) .
The audit log says the status is SUCCESS (rule completed without errors and performed some actions successfully), but on my end I can't see anything when creating a new story.
Are you also using a company-managed project?
Also, I am not sure what actor I should choose, I am always choosing "User who triggered the event".
Try to change the actor to "Automation for Jira" and try again.
Permissions are set on Project setting > Permissions
However, priori of changing any permission, you should check that the permission scheme does not affect any other project. Share a screenshot of it if you want.
No, that shouldn't be the problem. It is correct. The "If Block" will evaluate if the issue type is a Story. If that fails, then it will evaluate the "else block". So we are good.
I would propose to delete that if block and create a new one, or add an "Issue fields condition" instead of and if-then-else component.
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