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Jira Automation - 'Open' and issue that's just been created

Jonathan Cunliffe
Jonathan Cunliffe Apr 20, 2023

Hi all,

I've just written some simple automation to create an issue (a bug) with some initial fields and a link to a parent (story).  I'd like to now open, as a new browser window, the newly created issue to allow the user to complete the details.

Is this possible using automation?

Thanks,
JonC

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Bill Sheboy
Bill Sheboy
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Apr 20, 2023

Hi @Jonathan Cunliffe 

No, that is not possible with the built-in automation for Jira.

What you are describing would need to interact with the local computer to open the browser (or browser tab).

One work-around you could try with built-in features would be to mention the user in the new story, and that would appear in the notifications (i.e., bell icon at the top-right of the browser), and from there they could open the issue.

Kind regards,
Bill

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